Is there a minimum age for treatments?
The Ritz-Carlton Spa, Dubai International Financial Centre services and facilities are for guests 18 years of age or older.
What if I am late for my appointment?
To enhance your spa experience, please arrive 30 minutes before your scheduled treatment to relax in the sauna and steam rooms. Arriving late will shorten your treatment time, affecting its effectiveness and your enjoyment. Treatments will end on time to avoid delaying the next guest, and the full value of your treatment will be charged.
What is the cancellation policy?
To avoid being charged the full-service fee, please notify the spa at least 12 hours in advance if you need to reschedule or cancel your appointment.
What about gratuities?
Gratuities are distributed to the spa staff who served you during your visit. Additional gratuities may be given at your discretion.
What about payment for spa services?
We accept all major credit cards. You may also charge services to your hotel bill. Prices are quoted in UAE dirhams and include a 10% service charge and 10% Municipality fees.
What are the Spa hours of operation?
Spa Facilities:
Monday to Thursday 07:00 AM to 11:00 PM
Friday to Sunday 07:00 AM to 12:00 AM
Treatment Times:
Monday to Thursday 10:00 AM to 11:00 PM
Friday to Sunday 10:00 AM to 12:00 AM
Indoor Pool:
Monday to Thursday 07:00 AM to 10:00 PM
Friday to Sunday 07:00 AM to 11:00 PM
Outdoor Pool:
Everyday 07:00 AM to 10:00 PM
Fitness Center:
24 hours / 7 days a week