Welcome to The Ritz-Carlton, Astana
Let Us Stay With You
The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
The Ritz-Carlton, Astana
Rooms and Suites
Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself.
Club Level Access
Upgrade to Club Level for exclusive access to dedicated concierge service, complimentary food and beverage and experiential event.
Discover the hotel beyond your stay with elevated experiences including happy hour, live music, seasonal events and more.
Mökki Restaurant is a stylish Italian restaurant serving traditional authentic cuisine with a modern twist prepared by our Italian Chef. Enjoy a sumptuous breakfast or lunch buffet, or indulge in an a-la-carte dinner that will tantalize your taste buds. Mökki is more than just a restaurant – it’s a bubbling hub of excitement and activity. From exquisite brunches to master classes and guest chef visits, there’s always something happening at Mökki. And with an extensive wine list curated by our head sommelier, Denis Yakovlev, you can be sure to find the perfect pairing for your meal.
Өzen
The reserved & transitional space Өzen Lobby Lounge & Terrace extends its legendary service to those who enjoy a hand-crafted cocktail or wish to sample the time-honored tradition of afternoon tea. Asian touches flow through Өzen as its name "River" suggests.
Indulge into a world of relaxation and embark on a journey that revitalized your senses. Explore our luxurious spa products and exceptional treatments.
Spa
Take a dip in our 25-meter heated indoor swimming pool, relax in our separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. At The Ritz-Carlton Spa, Astana, we strive to provide the ultimate convenience for our guests. That's why we offer in-house yoga classes, personal training sessions, and swimming instruction to help you achieve your wellness goals.
The Ritz-Carlton, Astana offers the ideal venue for your special occasion. Our spacious and elegantly decorated Ballroom is perfect for hosting your celebrations. With a separate VIP entrance, we provide the perfect setting for your event. Our experienced team of event planners will work closely with you to ensure that your celebration is a resounding success.
By choosing The Ritz-Carlton, Astana, you’re choosing to make a contribution to nature. We’re making your events more than extraordinary. We’re making them climate-smart.
With The Ritz-Carlton, Astana, you’ll receive a detailed meeting impact report card. Plus, we’re the only hotel in Kazakhstan that lets you choose the climate action projects your events support.
The examples of initiatives undertaken by Marriott Bonvoy EventsTM are:
Tree planting in China's Xichuan mountains - planting native trees across 36.5K hectares, sequestering carbon and boosting the local economy through job creation.
Safeguarding North America's Boone Forestlands by promoting sustainable forest management to protect its rare species and diverse ecosystems for the future.
GETTING HERE
The Ritz-Carlton, Astana
16 Dostyk Street, Astana, Kazakhstan, 010016
Nearby
Bus Station
Saparzhai
Train Station
Astana Railway station
Discover New Places
Our Ladies and Gentlemen are the key to the best our destination has to offer. Allow our carefully curated collection of local attractions and experiences help you customize the perfect vacation.
Property Details
24 Hour Room Service
Daily Housekeeping
Turndown Service
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Free Wifi
Check-in: 3:00 pm
Check-out: 12:00 pm
Smoke Free Property
Pets Welcome.
2 pets 10kg or less-pet policy agreement must be signed by guest at check in
Non-Refundable Pet Fee Per Stay: 〒50000.00
Maximum Pet Weight: 10.0kgs
Maximum Number of Pets in Room: 2
Parking is complimentary only for guests staying at the hotel
Accepts: Credit Cards
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English, Russian, Kazakh
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 7172-734 000
Accessible on-site parking
Property has elevators
Service Animals are Welcome
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Carbon Footprint: 199.44 kg per room night
Water Footprint: 1691.53 liters per room night
Guest Room Recycling
Electric car charging
Frequently Asked Questions
The check-in time at The Ritz-Carlton, Astana is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at The Ritz-Carlton, Astana is:
The parking options at The Ritz-Carlton, Astana are:
The property amenities at The Ritz-Carlton, Astana are:
Yes, The Ritz-Carlton, Astana has free Wi-Fi available to hotel guests.
The closest airport near The Ritz-Carlton, Astana is Nursultan Nazarbayev International Airport (NQZ). NQZ is located approximately 12.9 KM from the hotel.
Yes, The Ritz-Carlton, Astana has an airport shuttle to Nursultan Nazarbayev International Airport (NQZ).
