Elevate Your Stay

The Ritz-Carlton Club Experience

The Ritz-Carlton Club redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and attention to detail The Ritz-Carlton is known for. Often referred to as a “hotel within a hotel,” Club enhances your entire stay by providing a dedicated Concierge, a private Club Lounge, unique in-room amenities and exclusive experiences that immerse you in the best of the destination.

Upgrade Your Stay to Club

Treat yourself to a memorable stay by booking a room or suite with Club access*, which opens the door to exclusive amenities and services. *Club access requires an upgraded booking at the Club. Marriott Bonvoy Elite Status does not provide complimentary access to Club.

A Private Retreat / A Lavish Retreat

Club Lounge Access

Start your stay with us at our exclusive Club Lounge, situated on the 26th floor. Here, our Club Concierge welcomes you, providing stunning views of Almaty City and the Alatau Mountains, along with continuous culinary delights served throughout the day.

Club Lounge, The Ritz-Carlton, Almaty
At Your Service

Dedicated Concierge

From dining reservations to excursion recommendations, our dedicated Club Concierge team elevates your experience, catering to you personally to ensure your stay is exceptional. The team is available from 7 a.m. to 10 p.m. for your individualized needs.

Lobby, reception, panoramic view
In Good Taste

Daily Culinary Presentations

Five times each day, the Club Lounge offers complimentary food and beverage presentations. These daily offerings — lunch, afternoon tea, hors d’oeuvres and cordials — tell the destination’s story through locally sourced ingredients, iconic dishes and signature drinks.

Club Lounge - Culinary Offerings
For Your Convenience

In-Room Amenities

A Club stay ensures that additional amenities are available to you in your luxurious room or suite. Our complimentary shoeshine and pressing of 2 items delivered to your room will ensure you’re ready for your day of meetings or a night on the town.

Bed, desk, TV set, windows with panoramic view
Just for You
Exclusive Offerings

Enhance your stay with our curated Club offerings, which are available exclusively to Club guests throughout the property.