Prior to Arrival
When Can I reserve my appointment?
The first appointment is available at 9 a.m. and the last appointment at 8 p.m.
How do I make a reservation?
Spa reservations should be made in advance.
What treatment would suit me?
Our experienced Spa Concierge will assist you choose the most suitable treatment depending on your needs.
Spa Policies
Arrival
We recommend you to arrive 1 hour prior to your scheduled treatment time so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals result in a reduction of treatment time.
Valuables
The Ritz-Carlton Spa accepts no responsibility for loss of valuables and jewellery at any time on the spa premise. We strongly recommend you to leave your personal valuable in your safe box in the privacy of your room.
Prices
All prices are quoted in INR (Indian Rupees) and are subject to 10% Luxury Tax and 13.63% Service Tax. Prices are subject to change without prior notice.
Special Health Conditions
Please do share your concern or the medical history with us to understand and offer you the best suitable treatment.
Pregnancy
We have specially designed treatments for expectant women or nursing mothers. Please allow our spa team to guide you in selecting the most suitable treatment during this special time.
Spa Etiquette
Personal locker is provided to keep your personal belongings. You will find luxurious towels, bathrobes and slippers and any amenities required for use during your spa visit.
Cancellation Policy
A 100% charge will be incurred for any treatment not cancelled at least 24 hours prior to your scheduled time. Late arrival shortens your treatment time.