Is there a minimum age for treatments?
The Ritz-Carlton Spa, Dubai International Financial Centre services and facilities are for guests 18 years of age or older.
What if I am late for my appointment?
To enhance your spa experience, please arrive 30 minutes before your scheduled treatment. This will allow you time to relax in the sauna and steam rooms. Arriving late will simply limit the time of your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged.
What is the cancellation policy?
If you must reschedule or cancel your appointment, please notify the spa 12 hours in advance to avoid being charged the full-service fee.
What about gratuities?
Gratuities will be dispersed to the spa staff that served you during your visit. Additional gratuities may be provided at your discretion.
What about payment for spa services?
All major credit cards are accepted. You may also charge services to your hotel bill. All prices are quoted in UAE dirhams and are inclusive of 10 % service charge and 10 % Municipality fees.
What are the Spa hours of operation?
Spa Facilities:
Monday to Thursday 07:00 AM to 11:00 PM
Friday to Sunday 07:00 AM to 12:00 AM
Treatment Times:
Monday to Thursday 10:00 AM to 11:00 PM
Friday to Sunday 10:00 AM to 12:00 AM
Indoor Pool:
Monday to Thursday 07:00 AM to 10:00 PM
Friday to Sunday 07:00 AM to 11:00 PM
Outdoor Pool:
Everyday 07:00 AM to 10:00 PM
Fitness Center:
24 hours / 7 days a week