Where Wellness embraces Serenity

Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment. A credit card number is required at the time of booking.

Is it safe to go on a spa break if I am pregnant or have a special medical condition?

• Guests who have high blood pressure, heart conditions, are pregnant or have any other medical complications are advised to consult their doctors before signing up for any spa services. Kindly inform your spa therapist of any existing medical conditions.

What about my jewelry and valuables?

• A box for valuables is provided in the treatment pavilions and rooms, but we recommend that no jewelry be worn at the Spa. The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the spa premises.

Can I use a mobile phone or other electronic devices in the Spa?

• To ensure that guests can enjoy the peaceful sanctuary of Al Wadi Spa, we respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged.

Can I smoke and consume alcohol at the spa?

• Smoking and consumption of alcohol within the Spa is prohibited.

What happens if I need to cancel my spa booking?

• A 24-hour cancellation notice is required to help us reschedule your appointment, subject to space availability. Any cancellation with less than 4 hours' notice will incur a 50% cancellation fee. Full charges will be imposed for a "no-show".

Can I ask for a refund?

• Treatment packages and spa pre-payment are non-refundable, non-transferable or non-exchangeable.

How can I pay my treatment?

• We accept cash and all major credit cards. All prices are quoted in UAE Dirhams and are inclusive of 10% service charge and 5% Value Added Tax (VAT). Prices are subject to change without prior notice.

When does the spa open?

• The Spa opens daily from 10 a.m. to 8 p.m. (Thursday and Friday) and 10 a.m. to 7 p.m. (Saturday to Wednesday). The last treatment finishes at 5 p.m. In-villa spa treatments are available at an additional charge.

Is it safe to go on a spa break if I am pregnant or have a special medical condition?

• Guests who have high blood pressure, heart conditions, are pregnant or have any other medical complications are advised to consult their doctors before signing up for any spa services. Kindly inform your spa therapist of any existing medical conditions.

Water jets use soft acupressure massage to treat stress, soothe tense muscles and improve blood circulation. The Vitality Pool offers six different jet stations:

• Hydro Massage Lounger


• Upper-body hydro massage jets


• Lower-body hydro massage jets


• Relaxing foot spa


• Waterfalls for neck and shoulders


• Body massager

Experience pure relaxation with our exclusive massage offer. Choose from our rejuvenating 60-minute massages, including Deep Tissue, Stress Release, or Hot Stone and receive a complimentary enhancement of your choice.
Complimentary Treatments Include Smooth & Firm Body Butter Hand, Foot or Back Reviser, Desert Stone Melter, or Theragun Boost.

Cherish the moments of unwinding and rejuvenation with your dear one. Indulge in a 90-minute massage or facial and enjoy 30% off for your companion. 30% off On The Second Person.