Elevate Your Stay

The Ritz-Carlton Club Experience

The Ritz-Carlton Club redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and attention to detail The Ritz-Carlton is known for. Often referred to as a “hotel within a hotel,” Club enhances your entire stay by providing a dedicated Concierge, a private Club Lounge, unique in-room amenities and exclusive experiences that immerse you in the best of the destination.

Upgrade Your Stay to Club

Treat yourself to a memorable stay by booking a room or suite with Club access*, which opens the door to exclusive amenities and services. *Club access requires an upgraded booking at the Club. Marriott Bonvoy Elite Status does not provide complimentary access to Club.

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A Private Retreat

Club Lounge Access

Begin your stay with us in our exclusive Club Lounge, where you'll be greeted by our Club ambassador and enjoy a dedicated check-in, exclusively for our Club guests. Throughout your stay, you can consider the Club Lounge your private sanctuary, where we'll cater to your service needs. Relax in a welcoming atmosphere while enjoying personalized attention and a range of premium amenities designed to enhance your experience.

At Your Service

Dedicated Concierge

From dining reservations to excursion recommendations, our dedicated Club Concierge team elevates your experience, catering to you personally to ensure your stay is exceptional. The team is available from 6:30am till 11:30pm for your individualized needs.

In Good Taste

Daily Culinary Presentations

Five times a day, the Club Lounge offers complimentary food and beverage presentations. These daily offerings—breakfast, lunch, afternoon snacks, hors d’oeuvres, and dessert with cordials—are carefully curated to enhance your dining experience. Our selections highlight exceptional ingredients, emphasize local and artisanal flavors, and feature iconic dishes along with signature drinks.

For Your Convenience

In-Room Amenities

A Club Stay ensures that you are greeted with specially selected seasonal amenities designed to create lasting memories of your stay in Shanghai. Our complimentary laundry or pressing of two items per night delivered to your room will ensure you’re ready for your day of meetings or a night on the town.

Just for You

Exclusive Offerings

Enhance your stay with our curated Club offerings, which are available exclusively to Club guests throughout the property.

Special Arrangement

Masterclass

Every Wednesday, Club Lounge members are invited to participate in a cocktail crafting class. Join our head mixologist as he guides you through a captivating cocktail crafting class.
Special Arrangement

Personal Limousine

A personal limousine available from 7:00 a.m. to 9:00 p.m. from hotel to destination within 2 km (once per day, subject to availability).
Special Arrangement

Complimentary Meeting Room

Guests may reserve our state-of-the-art meeting room located in the Club Lounge. (2 hours per day based on availability).