Elevate Your Stay

The Ritz-Carlton Club Experience

The Ritz-Carlton Club redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and attention to detail The Ritz-Carlton is known for. Often referred to as a “hotel within a hotel,” Club enhances your entire stay by providing a dedicated Concierge, a private Club Lounge, unique in-room amenities and exclusive experiences that immerse you in the best of the destination.

Upgrade Your Stay to Club

Treat yourself to a memorable stay by booking a room or suite with Club access*, which opens the door to exclusive amenities and services. *Club access requires an upgraded booking at the Club. Marriott Bonvoy Elite Status does not provide complimentary access to Club.

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Club Lounge Access

Begin your stay with us in our exclusive Club Lounge with breathtaking city view, where you’ll be greeted by our Club Concierge and enjoy a dedicated check-in services exclusively for our Club guests. Club guests will receive a personalized welcome amenity accompanied by a handwritten card placed in their room prior to arrival.

At Your Service

Dedicated Concierge

Guests staying at The Ritz-Carlton Club Level enjoy extra touches of luxury, including personalized in-room or Club Lounge check-in and check-out, and complimentary drop-off service within 3km between 10am to 7pm. The Ritz-Carlton Club features luxuriously appointed rooms and suites. The focal point of The Ritz-Carlton Club is a spacious lounge area furnished with library, water feature, two meeting rooms, and one elegant board room. The non-smoking Club Lounge is the focus of quiet, refined activity, offering an ambiance appreciated with exceptional views of the Central Business District and garden.

Slightly obstructed view through a glass wall of a man and two women at a meeting table

In Good Taste

Daily Culinary Presentations

Five times each day, the Club Lounge offers complimentary food and beverage presentations. These daily offerings — Breakfast, Light Lunch, Afternoon Tea, Hors D’oeuvres and Cocktails and Desserts and Cordials — tell the destination’s story through locally sourced ingredients, iconic Asian and Italian dishes by our chefs and signature drinks.

For Your Convenience

In-Room Amenities

A Club stay ensures that additional services and turndown amenities are available to you in your luxurious room or suite. Our complimentary shoeshine and pressing services deliver 3 pieces each day while stay, ensuring you’re ready for your day of meetings or a night on the town.

Just for You

Exclusive Offerings

Enhance your stay with our curated Club offerings, which are available exclusively to Club guests throughout the property.

Experiences

Take in the View of Shenzhen's City Center

Experience the stunning city views and an amazing light show at Club Lounge on Friday and Saturday.
Experiences

Rejuvenating Spa Retreats

Partnering with famous skincare brand, the spa offers signature massage therapies and treatments.
Pool

Overlook the City Skyline

The outdoor swimming pool is perfect for relaxation and offers an oasis in the CBD.
Ritz Kids

Themed Suite with Arrival Welcome Amenity

Plan an unforgettable family escape and start your exciting adventure and journey together with Leo.
Cuisine

Exquisite Gastronomy

Delightful surprises await on the live cooking station created by Chefs during weekday dinner.