When should I arrive?
For your enhanced comfort and relaxation, we suggest that you arrive 15-30 minutes before your scheduled treatment.
What about my jewelry and valuables?
Lockers are available for personal items, however if you are a guest of the hotel, it is recommended that you leave valuable items in the safe in your guest room.
Should I shave before a treatment?
Shaving is recommended but not necessary for gentleman prior to your facial. If you choose to shave prior to your facial, please do so at least two hours before your appointment. Shaving is not recommended prior to body treatments or hair removal services.
What should I wear during my treatment?
During all treatments, the body is fully draped, except for the area being worked on. Robes and slippers are provided. All treatments can be enjoyed by both male & female guests, but the gender of your therapist will always be that of the guest.
What about my comfort?
Our spa environment is one of relaxation and tranquility, for this reason we request that all cell-phones and pagers in the spa be switched off. Your spa experience is your time, and you should delight in it to the fullest. If you experience discomfort due to room temperature, massage pressure, music volume or any other condition, please notify your therapist immediately.
What if I have special health considerations?
When making a reservation please notify the agent of any medical conditions, allergies, physical aliments or disabilities, and if you are pregnant.
What if I am pregnant?
Select services may be enjoyed during pregnancy and only on women that are 13-36 weeks pregnant.