Arrival Time
The spa is located on level 55. You are encouraged to arrive 60 minutes prior to your treatment in order to change, relax and enjoy the facilities. Please be advised that late arrivals will result in a reduction of treatment time. Hotel guests are invited to arrive at the spa wearing the robe and slippers provided in their hotel room, and we advise leaving all valuables in the safe of their accommodation.
Scheduling an Appointment
To schedule an appointment, please speak with our reception team, who will guide you toward selecting the appropriate treatment for your needs. To ensure your preferred time and service is available, we recommend booking your treatment in advance.
Hotel guests can dial the Spa Experience button on their room telephone. From outside the hotel, please call +86 21 2020 1818. A minimum booking of two hours’ treatment time is required for non-hotel guests and must be guaranteed with a credit card.
Spa Etiquette
Our spa environment is one of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. In light of this, mobile phones, pagers and smoking are not allowed.
Health Conditions & Pregnancy
Health Conditions
Kindly advise us of any health conditions, allergies or injuries that could affect your service when making your reservation.
Pregnancy
Please allow our team to guide you in selecting which treatments are most suitable for you during this special time.